USED PARTS

All used parts are sold on an AS-IS basis, we try our best to describe the parts as best as possible. We try and photograph the parts from all angles so you can see the cosmetic condition but there are things we may miss. The used parts have not been cleaned or polished we leave that up to the customer. If there is a problem, please contact us and we will try and resolve it. If you are looking for something that you do not see please contact us, we have shelves upon shelves of used parts so we may have what you need. 

SHIPPING

Most items will ship within 1 business day from receipt of fund. We may have to arrange special shipment for larger items.

International Shipping: We ship all bikes, parts and accessories worldwide. Please call 1-519-652-6200 or email us to arrange worldwide shipping and fees

FREE LOCAL PICKUP 

All bikes, parts and accessories are available for FREE pick up at our retail store location at: 4192 Perkins Rd, London, ON, N6L 1C2, within our office hours: Monday-Friday from 9AM - 5PM Saturday 9AM -1PM. Please bring your ID and receipt of online purchase

BIKE DEPOSIT PAYMENT

Purchase of bikes on our website requires a deposit of $500. This deposit is refundable in case of cancellation of purchase. Deposit can be made on our website by adding bikes into cart and completing payment using PayPal. Remaining balance is required to be paid within 7 days of deposit via bank wire. Please call us for wiring information.

RETURNS/EXCHANGES

All items are sold as is. Always be sure to check fit and application with your model bike before purchasing. Please ask us any questions about the item you intend to purchase before making the purchase. We do whatever we can to make our customers happy.

Normally stocked items are covered by a 7 day "in your hands" return policy. This means from the day of delivery you have 7 days to be sure it's everything you need it to be, or we'll work it back out of your hands. You will be responsible for shipping both ways, even if it was marked as free on your invoice.

There is a minimum 5% restocking fee on refunds, there is no restocking fee when you work with us on an exchange towards a reasonably equal value product.

There is also no restocking fee for store credit to be used now or in the future, when the above return conditions have been met.

Exceptions to these rules are damages to packing materials and items, lost items, and other things we must charge back for or refuse the return of.

No returns allowed on:

-Bikes purchases

-Special order items that are not available in our inventory and has to be special ordered.

-Electrical components

-Discontinued Items

-Items marked 'Custom Built'

-Used Items (Some Exceptions Apply)

You must contact us in advance to approve the return / exchange, and to receive an authorization. We cannot accept unauthorized returns.

Ask in advance to be sure if there's any doubt.